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Troubleshooting

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  • I am experiencing a lot of lag and frame rate issues. What can I do to improve performance?

    Posted by Vicki Almond in 2021-11-23
    in realMyst for iOS > Troubleshooting
  • realMyst crashing at launch on iOS

    Posted by Lloyd W in 2020-05-19
    in realMyst for iOS > Troubleshooting
  • Launching realMyst for iOS on iOS 13+ results in a crash. Can this be fixed?

    Posted by Vicki Almond in 2021-11-23
    in realMyst for iOS > Troubleshooting
  • realMyst for iOS seems to play when I launch it, but then it hangs on a screen that says "Linking." Is my game locked up or has it crashed?

    Posted by Vicki Almond in 2021-11-23
    in realMyst for iOS > Troubleshooting
  • I am stuck in the Lighthouse basement in the Stoneship Age. Somehow I fell down into the basement and now I can't get out. What do I do now?

    Posted by Vicki Almond in 2021-11-23
    in realMyst for iOS > Troubleshooting
  • I downloaded the realMyst 1.04 update that contained the fix for falling into the Mechanical Age Fortress basement, but I still am not able to walk across the walkway when it is raised - it's as if the drop-down stairs are still lowered. What do I d

    Posted by Vicki Almond in 2021-11-23
    in realMyst for iOS > Troubleshooting
  • I am not able to access the elevator in the Mechanical Age Fortress. I keep falling through to the Fortress basement even though the stairway is raised. What can I do to progress past this point and continue with my game?

    Posted by Vicki Almond in 2021-11-23
    in realMyst for iOS > Troubleshooting
  • realMyst for iOS appears to play okay, but there is no sound. What can I do to fix this?

    Posted by Vicki Almond in 2021-11-23
    in realMyst for iOS > Troubleshooting
  • I installed realMyst on my iPad and the intro sequence plays fine, but I can't get past the first linking screen. Instead of linking to Myst Island, the game crashes. How can I get past this?

    Posted by Vicki Almond in 2021-11-23
    in realMyst for iOS > Troubleshooting
  • I am experiencing video and sound corruption when playing realMyst. Is there anything that can be done to correct this?

    Posted by Vicki Almond in 2021-11-23
    in realMyst for iOS > Troubleshooting
  • iOS sound is not working!

    Posted by Lloyd W in 2021-04-08
    in Myst (LEGACY) for the iPhone/iPod touch

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