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  • Obduction has stopped opening on my PC. Can this be fixed?
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Obduction has stopped opening on my PC. Can this be fixed?

Lloyd W
2023-02-13
in Technical Support

Yes, it can! Follow the steps below. 

Following these steps might correct the issue for you:

Step 1. Open "Control Panel" by searching for it in the Windows search bar, by pressing the Windows button or key.
Step 2. Go to "System & Security"
Step 3. Go to "System"
Step 3. Press "Advanced system settings"
Step 4. Press "Environmental Variables"
Step 5. Create a new "System Variable" (NOT USER VARIABLE)
Step 6. Enter the following into the Variable name box: OPENSSL_ia32cap
Step 7. Enter the following into the Variable value box: ~0x20000000
Step 8. Now press OK.

You may need to restart your system for the changes to take effect.


Please email support@cyan.com for further help if the steps above do not work for you.

More information about the issue is found here: https://www.intel.com/content/www/us/en/developer/articles/troubleshooting/openssl-sha-crash-bug-requires-application-update.html  

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