Navigate
Cyan Support
  • Register

  • or
  • Login
    Need a password reminder?
  • Knowledgebase Read help articles
  • Contact Us We are here to help
  • Portal
  • Knowledgebase
  • Firmament
  • I pledged and chose Mac as my platform on the Fangamer survey. But the campaign description says it gives me a Windows PC copy! Will I have to pay extra to get it on my preferred non-Windows PC platform?
Subscribe Download PDF

I pledged and chose Mac as my platform on the Fangamer survey. But the campaign description says it gives me a Windows PC copy! Will I have to pay extra to get it on my preferred non-Windows PC platform?

Lloyd W
2023-03-08
in Firmament

The Firmament tier descriptions on Kickstarter note a Windows version of the game, but every backer was and still is able to choose the platform they wish to receive their game on, whether they want the game on PC, Oculus Rift, Vive, Index, MacOS, or PS4/PS5/PSVR2.

Your digital game key for Windows (2D & VR) and MacOS will be sent via email the day Firmament is released, May 18th, 2023. 

Fangamer will email your game code to the email address you used when you pledged, regardless of whether you pledged on Kickstarter or through Fangamer directly.

 

Please take a moment now to mark the email address orders@fangamer.com as a “Safe/Trusted Sender” in your email settings, so that Fangamer’s important emails about your rewards will not go missing! 

To update any Name, Contact, or Reward Choice information (Platform choice, etc.), please use this Survey Form to make your changes directly for Fangamer today: 

https://fulfillment.fangamer.com/kindling/firmament/survey_support

Please email support@cyan.com if you have any other questions.  

Rate the quality of this page

This page was helpful :) :( This page was not helpful

Quick Jump
  • Cyan Support
  • Knowledgebase
  • Contact Us
Top
Helpdesk software provided by Deskpro