General Information (8)
- Do Cyan's macOS games meet the application requirements for macOS Catalina?
- Can I make an autograph request for my fan memorabilia?
- What happens to my digital content if Steam or GOG shut down?
- YOUR RIGHT TO CONTROL OUR USE AND STORAGE OF INFORMATION
- On my Mac computer my game is not saving, and I can't see any saved games I had before. What do I do?
Firmament (25)
- The Firmament Kickstarter ended! Can I still support Firmament?
- Which platforms will Firmament be available on?
- Which stores will Firmament be available in at launch?
- How will shipping of Firmament work?
- Will the VAT (or other fees) be included in international shipping costs? Or will I be hit with another bill later on?
Riven (7)
- Why did this take so long? It’s been 25 years!
- Is this the Starry Expanse Project?
- Which platforms is it coming to, when it is coming out, what are the system requirements…etc.?
- If I purchased a copy of the original Riven, will I get a free copy of this remake?
- I must know more! Where can I find out more information about this new version of Riven?!
Myst (14)
realMyst: Masterpiece Edition (Nintendo Switch) (11)
- Does realMyst: Masterpiece Edition for Switch run on a Switch Lite, too?
- Does realMyst: Masterpiece Edition use the gyros in the Joycon to act as a simulated mouse?
- Can I buy realMyst: Masterpiece Edition on Switch in retail stores?
- Skymap Games made realMyst: ME for Nintendo Switch? Who are they?
- Where can I buy realMyst: Masterpiece Edition for the Nintendo Switch?
MYST 25th Anniversary releases (23)
- How exactly does pledging/supporting a Kickstarter work?
- Are the updated Myst 25th Anniversary games available on GOG.com or Steam?
- I already own a digital version of realMyst (or Riven, Myst, etc.) Will I need to buy a new copy?
- Spanish installation: language correction
- On my Mac computer my game is not saving, and I can't see any saved games I had before. What do I do?
Obduction (41)
realMyst for iOS (21)
Riven for iPad (3)
Crowbox for iOS (19)
- I was viewing, but now I'm not seeing new pictures from the Crower?
- Do my photos go to a server or the cloud? Can Cyan or other unknown people see the photos that I crow with Crowbox?
- Crowbox uses "peer to peer" - what is that?
- Does Crowbox change or remove photos from my Photo Library?
- I accidently deleted the bonus pictures. How do I get them back?
Cyan Ventures Games (31)
Support Site (5)
- I am having problems registering with the support site. Where can I go for assistance?
- If I can't create a support site account, where should I go to report problems with my game?
- YOUR RIGHT TO CONTROL OUR USE AND STORAGE OF INFORMATION
- Trying to validate my support site account, I get the message "Page not found." What do I do?
- Which Cyan games are 64-bit compliant for Apple's MacOS from Catalina to present?