Thank you for writing to Cyan Support!

Our Help Desk is staffed from 8:30am to 5:00pm (PST), Monday thru Friday and closed on all major holidays.

You can submit a help request at any time.

To help our team troubleshoot your problem, please provide as much detail about the issue, the computer or device you see the issue occurring on, and the name of the game or games you are seeing the issue in.

We will reply to your ticket as soon as possible. Thank you!